Hygiene Team Leader (PM Shift)

Little Moons
EC1N 8JH, London (Greater)
Closing date
16 Jun 2023

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Job Details

Hygiene Team Leader (PM Shift) - Little HQ

Salary:  A competitive salary is available plus great company benefits 

Hours:  Monday – Friday, 40 hours per week, 2:30pm-10:30pm                   

Little Moons are frozen and chilled mochi, a fusion of Eastern and Western cuisine – soft and chewy rice flour dough wrapped around balls of ice cream, cheesecake, or chocolate ganache to create a distinctive, bite-sized, and delicious dessert that’s bursting with flavour.

Their rollout across Europe has been pioneered by sister and brother duo Vivien and Howard Wong, who founded Little Moons in 2010.  The product’s roots are in high-end restaurants, but over the last five years retail packs have swept the ice cream category in grocery and food service.

The business has rapidly established mochi, and snacking ice cream across Europe. In FY22 we generated more than £50m in revenue, and in FY23 we are targeting +50% YoY growth.  Based on experience in the USA, mochi ice cream is likely to make up 2-3% of the total ice cream category within 1-2 years.

We are very proud of the culture that we have built at Little Moons. Not to stroke our own egos, but we are a great bunch of people—smart, passionate, interesting, and funny—who work hard to support and live our values, all the while keeping our mission in our forethoughts.

The Role:

To lead the night shift deep cleaning team including all High care and Low care areas. The night shift team are made up of 15 people.

Main duties:

Health & Safety –

To ensure that a safe working environment exists for all employees in their operation and that as a minimum their area meets the standards set out in the Business Health & Safety policy as well as site strategy and objectives.

  • The team(s) safety strategy is aligned with both the Group and the business unit(s) SHE strategy and objectives. Colleagues within the Hygiene shift have a clear understanding of the strategy and actively participate in delivering objectives towards it.
  • All hygiene staff are trained in Health & Safety matters and training is regularly reviewed. CIC us updated and staff is trained , and action plans are in place to minimise risks if any Manging GMP standards during your shift Stock count /ordering Interim clean down managing the process and improving if needed

Technical Integrity - To ensure the highest standards of hygiene and housekeeping across the site. To implement the Hygiene Strategy for site.

  • Hygiene and Housekeeping, across site, are aligned to customer, BRC and Little Moons codes of practice. Audit ready within 15 minutes. All members of the Hygiene shift have a clear vision of, and actively participate in, delivering the Hygiene Strategy. Excellent audit performance. Hygiene strategy is embedded cross functionally.

Measurement & Control - Utilise appropriate agreed KPIs as a basis for the development of Performance Improvement Plans within the Operation and cascade these KPIs through the Team, ensuring that they are translated and used at all levels. Plan, organise, and measure resources to ensure that targets are met.

  • The departmental KPI results consistently meet the business unit targets.
  • The Hygiene Team has a clear understanding of all departmental KPI’s & targets both in terms of their origin and meaning. The Hygiene Team has a clear understanding or what part they play in ensuring that the KPI’s meet the business unit needs.
  • The KPI’s consistently beats the business unit targets. Influences the business to ensure that the correct resources are available to maximise KPI results.

People Development – Owns training and development and performance management of individuals within their area to enable progression to resource growth or to replace current roles, and to ensure that the necessary skills are in place at all times.

  • All training is consistently up to date. The training matrix is consistently reviewed to ensure relevance. There is a clear succession plan in place that reflects current levels of skill.
  • Effective proven succession plan in place. Establishes a network of peers within the group to share best practice

Communication - To ensure that the workforce in their operation is well informed on relevant business news and to encourage effective cross-functional links and those channels of communication are clear and available.

  • Ensures responses are completed in a timely manner. Promotes celebrating success within the department. Owns the communication of Hygiene activities on their shift. Robust Hygiene meetings attended by a cross section of departments.

Employee Relations - Support and develop a Factory culture in their area where individuals feel able to challenge the status quo and encourage feedback from all colleagues. Support and implement change processes within their area in line with Little Moons values.

  • The team openly display a positive nature about the Hygiene Department. Hygiene operatives are confident about challenging the status quo with respect. The team actively supports and embrace the need for change.
  • All hygiene operatives feel valued and integrated into the wider team.

Key Attributes

  • Approachable individual with a professional manner Methodical in approach to tasks Prompt to take action and deliver results in a short time span Self-motivated An effective time manager with the ability to multi-task Strong in building relationships and able to communicate at all levels Team player, and able to work on own initiative

Essential Requirements:

  • Great experience working as a Team Leader for Hygiene within a manufacturing unit in a looking after both High care and Low care areas Proven track record of development and engagement with staff Basic Food hygiene and level 3 Food Safety Ability to improve performance by utilising KPIs to drive improvements Ability to communicate with and influence direct reports
  • Good general IT skills (Word and Excel)
  • An understanding of stock control and performance improvement plans to realise budget savings
  • Experience of BRC and multi-retailer Codes of Practices

Some of the benefits of working here include:

Little Moons is a fast-growing and dynamic business, the nature of which means roles and responsibilities can change and grow quickly and at scale. We never stand still for long, and for the right person this represents an opportunity to grow and evolve your role and responsibilities with us and to develop your career at pace.

We will provide you with as much support, guidance, and training as you need, and offer the below benefits to boot:

Your Future

  • With various internal workshops, learning sessions, and Lunch and Learns we believe learning is essential to our mission.
  • A generous bonus is available if we hit our sales targets. Ts & Cs apply

Your Health

  • We understand that mental health matters. We partner with GroceryAid to provide remote emotional support to team members Up to 4 weeks of paid sick leave After 2 years with us you will be invited to join the company’s private health scheme

Your Environment

  • Respect, trust, and honesty. Personal and professional maturity is important to us, and we keep each other honest Food and drink – In ordinary times, we stock all the coffee and tea you can drink and encourage you to grab a piece of fruit while making your hot drink. Your work environment – Our bright and spacious offices provide lots of natural light, a jungle of plants, company library, and different spaces to relax and focus on what you need to do.


Your Time

  • Your holidays – We believe in finding your work-life alignment and encourage all staff to use their 28 days including public holidays.



To be engaged, you must feel included and valued, so we have built, and nurtured, a culture where inclusiveness is not a buzzword, but a way of being.


Our approach to diversity is simple —it’s about embracing everyone, and everyone is welcome at Little Moons.   We are committed to welcoming everyone, regardless of gender identity, orientation or expression.   We are diverse in age, race, physical or mental ability, ethnicity, and perspective. Our diversity fuels our innovation, bring diversity of thought, and connects us closer to our customers and the communities we serve.



All applicants must have the right to work in the United Kingdom.




Little Moons are made of two parts. A deliciously sweet, soft and chewy rice flour dough. This dough is steamed, pounded and gently wrapped around a centre of gelato ice cream, like a soft, snuggly puffer jacket on a cold day. Eating it is a unique experience. A delicious bite-sized mochi ball of perfection. They’re unlike anything you’ve ever tasted before, but then again, they’re ice cream from another world.

Find Us
NW10 7AQ
United Kingdom

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