Logistics Manager

Shift Pattern: Monday to Friday, Office based.

Location: Medway City Estate 

About us:

Veetee is a SME food manufacturing business, mainly producing rice and grain products. We have two factories and a warehouse over three sites in Rochester, one manufacturing site in India and a Sales & Distribution team in the USA. We provide products to most of the large Food Retailers.

Job Purpose:

The role of a Logistics Manager at Veetee is to manage the link between Retailers’ and Veetee’s supply chains on matters of delivery to ensure excellent customer service.

Responsibilities:

• Be jointly responsible (with operations) on OTIF performance.

• Effective relationship management of the Retailers (Superstores) Supply Chain team.

• Manage the customer services team and supervise the function proactively with the agility to respond at an appropriate pace when required.

• Manage through the Transport Controller, on transport scheduling.

• Ensure sales order processing is performed (90% EDI) smoothly.

• Using Microsoft Dynamics (ERP solution), to ensure that OTIF targets are met along with the operations team.

• Ensure stock allocation is actioned in a timely manner and any issues are escalated / resolved with other teams within the organisation.

• Guide the Transport Controller to schedule transport to organise deliveries (65% is through retailer’s own PCC or 3rd party warehouse).

• Participate in Operation and Customer services meetings to resolve any service-related issues (e.g., stock outs).

• Maintain cordial and good relationship with the supply chain team of the retailers (Our business is mostly B2B).

• Participate in cost productivity programmes or quality enhancement projects that may be assigned from time to time.

• Any other reasonable duties associated with the role or projects assigned to meet the overall objectives of the role.

Skills, Knowledge & Experience:

• Proven experience in a similar role, managing a team to ensure the logistics deliver to business requirements.

• Experience of working with retailer supply chains and developing and implementing strategy.

• Background of working in a manufacturing based company would be advantageous.

• Strong relationship management skills.

• Highly analytical to develop and interpret data and information for reporting.

• Excellent overall IT knowledge in ERP and Microsoft Office products (Excel, Word, PowerPoint, MS project, CRM and Outlook)/

• Understanding of logistics planning.

• Excellent communication skills both verbal and written and the ability to communicate with people at all levels within the organisation.

• Must be enthusiastic, resilient, tenacious and persuasive.

• Innovative, always looking for ways to change processes and create efficiencies.

Benefits:

• Health care cash plan.

• Company pension and Life Insurance.

• Free on-site parking.

• Store discount.

• Company pension and Life Insurance.

• Wellness programme.