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International Account Executive

Gnaw Chocolate Ltd
NR4 6EQ, Norwich
£30k-35k per annum
Closing date
23 Mar 2023

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Contract Type
Full Time

Job Details

International Account Executive

About GNAW:

Gnaw is a respected UK chocolate brand gaining huge growth domestically and internationally. Gnaw has seen year on year growth and is forecasted to continue this trend with an expected 39% increase in turnover over the next 12 months.

Overall Purpose of the Role: 

Driving all export sales, focusing on the benefits the Gnaw brand can deliver to customers. Using a variety of different approaches to build relationships with key stakeholders, showcasing the wide range of products in the Gnaw range.

Developing strategy with the Key Account Manager and wider sales team to deliver growth with existing partners and prospecting the worldwide marketplace to onboard new business.

Key Responsibilities:

  • Relationship Management
  • Working with customers in International markets developing relationships with decision makers understanding opportunities that exist and exploring them to build sales
  • Awareness of export marketplace, spotting new opportunities in new countries to grow the Gnaw brand
  • Networking successfully managing professional relationships with existing and new customer base, increasing professional reach to develop business for the company
  • Pride in delivering high levels of customer service, working with quick response levels and attention to detail ensuring every customer is serviced to the best of our ability

Sales Ability and Intuition

  • Use strong communication skills to convey the benefits of the brand and the products to customers, increasing product count with each customer to maximise sales
  • Working with desire and hunger to hit International Sales Targets set.
  • Building Aims, Objectives and Strategies within export sales with the Key Account Manager to target key growth areas
  • Maximise every opportunity with every customer working with them delivering high levels of customer service, enhancing all relationships and targeting growth with every account Develop KPIs with Sales Team to drive continuous improvement

Strategy and Development

  • Build approaches to target prospects increasing number of key accounts and through International channels; positioning the Gnaw brand as a market leader in premium, sustainable confectionery
  • Ongoing lead generation and qualification using all avenues which are available to the company
  • Build yearly plan of key buying patterns and most effective time to prospect for best ROI
  • Plan International Trade Show activity to involve wider team to showcase the Gnaw brand at chosen shows
  • Contribute to the creation and implementation of best sales vision, strategy, policies, processes and procedures to aid and improve performance Help plan budgets within the Sales Team and key seasons of the year

Brand and Product Awareness

  • Researching industry trends, company history, competitors to ensure best knowledge of industry
  • Become an expert and advise customer accordingly
  • Work with Marketing department to collaborating with customers to benefit all parties and promote the Gnaw brand
  • Contribute and feedback to NPD within company, taking an active role in listening to what our customers want and working internally to develop the right product ranges for the right customer

Self Management

  • Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures
  • Proactively contribute to creating a good team atmosphere
  • Makes useful links to arrive at insightful plans and solutions
  • Takes ownership for team cohesion and team development
  • Has a great level of self awareness and is resilient, optimistic and also open to change
  • A self-starter, motivated and able to positively motivate others
  • Focused target driven with a positive, can-do attitude

Experience and Skills – Essential

You should have a minimum of 3 years’ experience in International/Export Sales/Customer facing roles with B2B experience. It is essential that you have the ability to drive results in a fast paced environment and have a proven track record of hitting sales targets

Must be an excellent sales professional with success in executing different types of sales activities to achieve KPIs. You will understand the full sales cycle and have experience from start to finish with proven results

Have a proven track record of hitting sales targets with examples of hitting numbers set out and give examples of how obstacles have been overcome to achieve the target

Ability to prioritise sales leads with awareness of live status of each lead and what’s needed to close. Resilience and intuition to handle lost leads constructively with a pragmatic approach to do everything possible to win the business

Experience with Exporting food goods, knowledge and contacts in International marketplace with understanding of tariff codes

Strong communicator both oral and written, with a great telephone manor. Excellent presentation skills with ability to read customers needs

Excellent organisational and follow-up skills, showing competency in problem solving, team building, planning and decision making

Strong proficiency in Microsoft Office, creating & delivering reports

Commercial and Financial acumen with ability to apply discounts, calculate net and gross margins and promotions with retailers


Experience in the use of Microsoft Business Central
Experience in International FMCG Sales
Experience of working in the UK business environment
P & L experience
Amazon experience with FBA in overseas markets
Understanding about food manufacturing

What we offer in return?

  • £30k-35k per annum
  • Company pension scheme
  • 22 days annual leave (plus bank holidays)
  • Staff discount Development opportunities available

Want to join a fun, but hard-working family environment? Get in touch via teh 'Apply' button and tell us why you would be the perfect person to join our Gnawsome team






At Gnaw, we believe that chocolate is best when it’s not taken too seriously.

We use the tastiest ingredients to make fabulously good chocolate then add a healthy dash of fun. The result is a range of carefree treats for cosy evenings, life on the hop, or just because, well, chocolate.

Having grown from a humble Norfolk start up to a recognised name, our bars, buttons and hot chocolate shots are now sold to
chocolate lovers all over the world.

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