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Commercial Manager - Convenience

Little Moons
Flexible location, hybrid working, Little Base (Farringdon) and home
A competitive salary is available plus great company benefits 
Closing date
20 Mar 2023

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Contract Type
Full Time

Job Details

 Commercial Manager (Convenience ) -  Flexible location, hybrid working, Little Base (Farringdon) and home

Salary:  A competitive salary is available plus great company benefits 

Hours: Monday – Friday, 40 hours per week                     

Little Moons are frozen and chilled mochi, a fusion of Eastern and Western cuisine – soft and chewy rice flour dough wrapped around balls of ice cream, cheesecake, or chocolate ganache to create a distinctive, bite-sized, and delicious dessert that’s bursting with flavour.

Their rollout across Europe has been pioneered by sister and brother duo Vivien and Howard Wong, who founded Little Moons in 2010.  The product’s roots are in high-end restaurants, but over the last five years retail packs have swept the ice cream category in grocery and food service.

The business has rapidly established mochi across Europe and will exceed £50m in revenue in FY21/22. Based on experience in the USA, mochi ice cream is likely to make up 2-3% of the total ice cream category within 1-2 years.

We are very proud of the culture that we have built at Little Moons. Not to stroke our own egos, but we are a great bunch of people—smart, passionate, interesting, and funny—who work hard to support and live our values, all the while keeping our mission in our forethoughts.

The Role:

We are looking for a superstar Commercial Manager to join our entrepreneurial, high performing team and be a part of the fastest growing brand in Ice Cream. Reporting into the Head of OOH, this role has a dynamic, hands-on remit sitting within a team of 4 in OOH. As the Convenience lead, you will lead the operational and strategic responsibility for our managed & owned convenience, which includes Booker (Londis, Budgens, One-Stop) & SPAR – with a focus on winning new business in this channel. Working with buyers to maximise commercial relationships and grow the Little Moons brand through building out our Core business and launching exciting NPD whilst maximising our market-leading marketing assets. Our ambition is to be a Top 5 ice cream brand in 2023 and you will have experience growing branded distribution successfully & using key data to create category stories to achieve your goals. You will help support the OOH team to achieve sustainable and high-growth targets by taking on projects outside of your main account management remit such as helping the business achieve B Corp status. This role will be based in London and will require some travel to key customers.

Key Responsibilities:

  • Full Operational, P&L and Strategic responsibility to drive growth within your managed retailers through landing creative, high-growth plans
  • Owning and executing a multi-channel plan with a focus on driving our over-trade with shoppers online
  • Understand the retailer’s strategy and how we can jointly align this with our own whilst understanding macro-trends effecting our category and the wider industry
  • The ability to build and retain great relationships within the wider matrix of key retailers- e.g. buyers, category managers, online and rapid delivery teams, merchandising team, supply chain
  • Accountable for working cross-functionally with supply and technical to ensure a successful S&OP process, Commercial Finance to ensure all our plans are profitable, consistent, and counter-parted for growth. Also, working with our Marketing team to ensure perfect execution of our brand plans and NPD launches
  • Generate new business opportunities by maximising your retailer networks and effectively communicate across all levels via presentations & proposals

Essential Requirements:

Some of the benefits of working here include:

Little Moons is a fast-growing and dynamic business, the nature of which means roles and responsibilities can change and grow quickly and at scale. We never stand still for long, and for the right person this represents an opportunity to grow and evolve your role and responsibilities with us and to develop your career at pace.

We will provide you with as much support, guidance, and training as you need, and offer the below benefits to boot:

  • Amazing family-friendly policies include having your birthday off, ‘Pawternity’ for anyone welcoming a new pet into the family, paid time off for moving home plus much more! We understand that mental health matters.
  • We partner with GroceryAid to provide remote emotional support to team members
  • Up to 4 weeks of paid sick leave
  • Private health scheme
  • Respect, trust, and honesty. Personal and professional maturity is important to us, and we keep each other honest
  • Your holidays – We believe in finding your work-life alignment and encourage all staff to use their 25 days, plus public holidays

To be engaged, you must feel included and valued, so we have built, and nurtured, a culture where inclusiveness is not a buzzword, but a way of being.

Our approach to diversity is simple —it’s about embracing everyone, and everyone is welcome at Little Moons.   We are committed to welcoming everyone, regardless of gender identity, orientation or expression.   We are diverse in age, race, physical or mental ability, ethnicity, and perspective. Our diversity fuels our innovation, bring diversity of thought, and connects us closer to our customers and the communities we serve.

All applicants must have the right to work in the United Kingdom.


Little Moons are made of two parts. A deliciously sweet, soft and chewy rice flour dough. This dough is steamed, pounded and gently wrapped around a centre of gelato ice cream, like a soft, snuggly puffer jacket on a cold day. Eating it is a unique experience. A delicious bite-sized mochi ball of perfection. They’re unlike anything you’ve ever tasted before, but then again, they’re ice cream from another world.

Find Us
NW10 7AQ
United Kingdom

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