Technical Support Manager

Greencore Group
Closing date
12 Mar 2021

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Job Details

  • Provide support and guidance, to Manufacturing Units, in investigations and root cause analysis into key hygiene and process deviations ensuring the appropriate action is taken to bring the process back into control
  • Interface with the key stakeholders in order to support visits and audits, business reviews and other key opportunities to ensure that Greencore is presented positively
  • Deploy the people strategy for technical colleagues to ensure that lean enterprise culture along with hygiene is established and all colleagues maximise their potential
  • Conduct Group Hygiene audits, completing in-depth micro trend and finished hygiene standards as necessary, to highlight the need for process and scheduling improvement and communication
  • Guide the Hygiene Manager to ensure that all relevant team members have the skills and understanding necessary to successfully complete their role and have training plans which support ongoing development
  • Plan, deliver and evaluate key learning initiatives designed to improve technical and hygiene capability in order to promote a food safety and CI culture
  • Develop individual managers and teams to build capability which promotes performance in technical and hygiene areas and ultimately the delivery of the business strategy
Job Description

You may not have heard of us, but we’re sure you’ve tried our products. We’re a vibrant, fast-paced leading food manufacturer. Employing c. 11,500 colleagues across 16 manufacturing sites we supply all the UK’s food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals.

We are recruiting for a Technical Support Managerto provide the manufacturing unit with the capability to ensure that finished product safety is met.

What we’re looking for

The succesful applicant will have most of the following qualifications and experience:

  • Degree level or equivalent substantial food manufacturing experience
  • Advanced Food Hygiene level 4 or equivalent
  • Level 3 HACCP certified
  • Trained and qualified trainer (PTLLS)
  • Experience of coaching people
  • Excellent presentation skills
  • Excellent communication skills
  • Professional Hygiene Management Level 4
  • Retailer liaison knowledge and experience at technologist level
  • Relevant Food Science food technology or Micro biological qualification
  • Competent in the use of customer technical databases
  • Internal audit management
  • Quality Management System management
  • Technical strategy implementation
  • Managed delivery of BRC certification and/or equivalent certification standards
  • KPI generation
  • Operate Root Cause Analysis techniques for problem solving
  • Supplier auditing experience
  • Expertise in interpretation of customer code of practice
  • Micro biological training Level 3
  • Food Legislation and legal knowledge
  • Basic allergen awareness/practical management of allergens
  • Level 2 Health and Safety
  • Understanding of technical KPIs/effective improvements
  • Hygienic design, hygiene systems and best practice knowledge.

If this sounds like you, join us and grow with Greencore, and be a part of driving our future success.

What you’ll get in return
  • Competitive salary and job-related benefits
  • 25 days holiday
  • Pension up to 8% matched
  • Company share save scheme
  • Greencore Qualifications
  • Exclusive Greencore employee discount platform

Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.



About Us

Join us and be part of our great team, committed to making every day taste better.

We’re a vibrant, fast-paced, leading food manufacturer, employing 12,200 colleagues across 16 world-class manufacturing sites and 18 distribution depots across the UK.

We supply all the UK’s food retailers, with everything from sandwiches, salads, soups and sushi to cooking sauces, pickles, quiche, Yorkshire Puddings and ready meals. With an annual turnover of more than £1.2bn, we manufacture around 619 million sandwiches and other food to go products, 116 million chilled prepared meals and 264 million bottles of cooking sauces & pickles every year. We also complete more than 10,000 deliveries to stores each day to help keep the nation fed.

We work hard to ensure that Greencore is a great place to work and our people truly are at the core. We’re committed to ensuring all our colleagues have development plans and strive to provide inspiring leadership - in fact, in the past year we’ve seen an 11% increase in the number of colleagues who would recommend Greencore as a place to work. Why not come join us?

We’re always looking for passionate and talented people who can help us drive our future success. To see how you can grow your career with Greencore, visit our careers website and find your future in food.

For further information go to or follow Greencore on social media.

Find Us
Midland Way
Barlborough Links Business Park
S43 4XA
United Kingdom

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