Customer care is key...
Our client is a growing, business, already a big player in a successful field so you would be joining a great brand, which is half the battle in a customer management position, wouldn't you agree?
To be considered for this role, you need to have a certain character...
It really matters to you that your customer feels that they are being looked after.
To have a customer who is disappointed in you or your business is the pits.
It is your aim in life to enable and facilitate and you will go to any length (within reason!) to ensure this.
The technical principles of this category can be learned, but your personality can't be. As such we are looking for a skilled technical professional (with food industry experience) who has numerous accolades against their name, mostly encompassing how you have excelled in customer service.
You will be the customers' voice inside this organisation, but you are conscious that these are your colleagues that you are directing and therefore you are always treading a fine line between customer and your own business. Knowing when to push and when to leave well alone is your forte.
Ultimately, you will become an expert in this product area and you will be a fully functional representative of the company. Initially, though, you will be relying on the knowledge of your colleagues and as such these relationships are the priority to build and maintain.
You know how to get the best out of people and for that reason, everyone wants you to be their account manager.
Build on your success and join a business that will take you places and offer you a future. Apply today; surely you can't afford to miss out.
Tel: +44 (0) 1625 560778 REF. LMW895041a
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