Assistant Quality Manager   

Pershore, Worcestershire
06 Mar 2017
27 Mar 2017
Contract Type
Full Time

Job Title: - Assistant Quality Manager                                            

Reporting to: - Technical and Quality Manager 

A well-established company, we concentrate on growing and processing herbs and related crops to the highest quality standards for the UK food industry. We believe our products offer incomparable quality and value for money. The care we take, the precautions we can demonstrate, all go towards ensuring that our client can have a safe, secure and sustainable supply of the finest quality herbs.                           

Purpose/scope of the job: - To assist the Technical and Quality Manager in the day-to-day running of the Technical Department, to liaise with and support other departments ensuring that all Technical & Quality matters are dealt with in an efficient and meaningful manner.


  • Responsible for recording customer complaints and rejections, and for investigations, including root cause, corrective and preventive actions, customer response, trend analysis and improvement leading to reduction in complaint levels
  • Updating and maintaining supplier assurance system, including monitoring and improving quality of incoming materials
  • Internal and supplier auditing
  • Continuous improvement projects
  • Provide Quality and Food Safety system maintenance including routine administration of controlled documentation, development of new and established procedures
  • Assist with relevant staff training and maintaining the training matrix
  • Assist with external visits and audits
  • Assist with routine calibration and QA checks
  • Regular Factory Hygiene and Fabric audits, including swab analysis and follow up
  • To assist with any other relevant and reasonable duties as and when required
  • Cover for the Technical and Quality Manager in the event of absence.

Key Requirements

  • Self motivated
  • Good communication skills
  • Problem solving skills
  • Ability to work well under pressure, and to deadlines
  • Keen eye for detail
  • Team player
  • Ability to make decisions
  • An understanding of BRC and customer standards, in particular M&S
  • Good time management skills
  • Ability to organise and prioritise workload
  • Internal auditing skills
  • Knowledge of health and safety systems advantageous
  • A valid driving licence and are happy to travel
  • At least 3 years’ experience in food industry
  • HACCP Level 3 Training