MM Flowers Ltd

MM Operative Despatch

Chatteris, Cambridgeshire
04 Nov 2016
02 Dec 2016
Contract Type
Full Time

MM Operative


Location: Chatteris

Hours of Work:    42 hours per week, 4 on 4 off includes weekend working

Purpose of the role:-

To be responsible for the movement of dry and live raw materials across intake, production and despatch. To be multi-skilled in all disciplines of the operational areas and support the various functions where the business requires.

Warehouse Responsibilities

  • Abide by the Company requirements with regards to safety, quality and ensure legality of products are adhered to.
  • Act accordingly with Health & Safety policy and ensure a safe working environment. 
  • Follow procedures for Warehouse protocols and abide by company policies at all times
  • Manage drivers on site and their paperwork.
  • Assist in preparation of the stores for on-site efficiency.
  • Conduct administrative task with the Enterprise Resource Planning (“ERP”) System or paperwork when required.
  • Ensure that pallet trucks are maintained and checked every day in accordance with related SOP’s.
  • Ensure that stock products have a label with correct amount on the pallet, and correct consignment; all pallets taken in to and out of the stores are scanned in to the correct location.
  • Ensure that pallets moved in and out of the warehouse or elsewhere on site are stacked and strapped in a safe and risk free manner.
  • Assist with trailer plans, intake and despatch paperwork as and when required. 
  • Demonstrate an understanding and deliver Key Performance Indicators (“KPI’s”)

Despatch Responsibilities

  • Working as a team to ensure the picking, scanning, labelling, and palletisation of all customers finished goods meet the requirements set out by each customer’s specific guidelines / Supplier handbook. 
  • Engage with production teams to ensure depot out-loads times and volumes are fulfilled - On Time, In Full.
  • Loading and unloading of vehicles and equipment.
  • Generating advanced shipment notification (“ASNs”) through the ERP System
  • Understand the computer aspect of the role with regards to printing of delivery notes, checking direct mail volumes.
  • Ensure that the RFID compliance is met within the supply chain (PAV scanning). Ensuring the electronic delivery note (“EDNs”) match the actual outload.
  • Generate pallet labels and ensure accuracy of information for traceability purposes.
  • Pick to zero, meet the customer order, work with changes.
  • Demonstrate a full understanding of the depot times and requirements.

Essential Skills/Experience:-

  • Experience within Fresh Produce / Food Production / FMCG environment.
  • Hold a valid (refreshed) Counterbalance Forklift Licence or reach truck licence.
  • Good standard of education, specifically in English and Maths.
  • Excellent communication and interpersonal skills with the ability to communicate and build relationships with internal and external personnel.
  • Team player able to focus on departmental goals whilst respecting the needs of others.
  • Excellent organisation and delegation skills.
  • Able to identify opportunities for process and operational improvements and implement appropriate changes to deliver these benefits.
  • Ability to prioritise and manage multiple tasks with potentially conflicting requirements.
  • Accustomed to working with and meeting time critical deadlines
  • Good working knowledge of Word, Excel software applications.
  • Demonstrate eagerness in personal development.