MM Flowers Ltd

Section Leader Despatch

Chatteris, Cambridgeshire
04 Nov 2016
02 Dec 2016
Contract Type
Full Time

Section Leader


Location: Chatteris

Hours of Work: 42 hours per week, 4 on 4 off

Main responsibilities of the role include:

  • Liaise with Despatch Supervisors and Operatives for planning on an hourly/daily basis to ensure all out loading times are agreed and met in a timely manner as per customer specifications.
  • Liaise with the Technical & Quality teams ensuring all customer specifications are agreed and met at all times.
  • Record additional costs of work against agreed process.
  • To manage the Enterprise Resource Planning (ERP) System (Rubicon) for the outloading process.
  • To motivate, develop and train your team to achieve and maintain key performance indicators (KPI’s) on an hourly basis.
  • To be responsible for the completion of all schedule sheets.  
  • Attend daily meetings, reporting / highlighting any areas of concern.
  • Responsible for reviewing and delivering all training.
  • Liaise with the Commercial teams.
  • Maintain and develop internal trackers.

Essential Skills/Experience:

  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Previous experience within Flowers / FMCG environment and / or relevant qualifications.
  • Good communication skills.
  • Ability to work weekends (if required).