Customer Relationship Co-ordinator
We are a small but growing team of enthusiastic people striving to provide an exceptional service to companies in food distribution and manufacture.
Our product offering is in line with current food trends and we provide ingredients to enable our clients to create dishes reflecting international, national and regional cuisines. Regardless of origin, however, all the ingredients we offer represent the optimum combination of quality, cost and customer appeal.
Although you will be expected to increase sales this is not the main aim of the role. So if you are just a sales person thanks for your interest but no need to apply. At Centaur Foods we want to ensure that we remain close to all of our customers, understand their needs and make sure we deliver on our promises. This must be achieved through working with the team at Centaur Foods, including Matt in Quality Assurance, Kat in Accounts and Terry and the team in the Warehouse.
Building on our existing relationships with clients, face to face, or on the phone you will ensure our service is always excellent - we expect you to deliver a measurable improvement in customer communication and interaction, not only sales.
You will carry out a variety of work to assist in every aspect of the business including answering the phone, helping take customer orders and enquiries through to presenting ideas for new products and services.
You will visit customers and possibly our suppliers and get to know them to ensure that they know the breadth of what Centaur Foods has to offer.
You will bring ideas and customer requirements back to Centaur Foods so that we can always source and supply what the market needs and so that we are ahead of food fashions.
You will be able to demonstrate excellent listening skills and translate this into an ability to work with customers, as well as the team here, to help them select the best products from Centaur Foods for their business.
You will be well informed and up to date about the market requirements for food.
You must care about food, quality, and our customers varying needs, showing enthusiasm for delivering customer service.
Whilst experience in the hospitality sector would be an advantage, we are keen to talk to people from all sectors with exceptional customer service skills.
You will be able to demonstrate a proactive problem solving approach.
You must be prepared to travel (access to a company car for this will be provided)
Can you work in a small office open plan office environment, muck in and help whoever needs support? You must be very flexible in your approach. No prima donnas need apply!
Being down to earth, with a good sense of humour yet professional at all times will help you succeed here.
The Application Process
Closing date: midnight 13th October 2016
Please send a letter explaining how you meet our requirements, and specifically what you will bring to Centaur Foods. In addition outline your career history in the form of a brief CV.
Please note applications that only include a C.V will be rejected on the first sift.
Please provide a telephone number on which you can be contacted as the first selection process will be over the phone.
Those who are successful on the telephone interview will be invited to attend a meeting at Centaur Foods here in Bristol
You must be eligible to live and work in the UK and have a full clean driving licence
No Agencies Please
We are offering circa £25,000 plus access to a company car.
More may be available to exceptional candidates after completion of a successful first 6 months.
Please send your application by post to
Beaufort Trading Park
Or electronically to our recruitment advisor firstname.lastname@example.org
For an informal discussion please contact Mark at Centaur Foods. 0117 303 9337