Brakes Group

Operations and Service Manager

Recruiter
Location
Leeds
Salary
Competitive
Posted
12 Oct 2016
Closes
09 Nov 2016
Ref
02193
Contact
Brakes Group
Contract Type
Full Time
Operations Manager
Knowledge Skills and Experience

- Lead the Service proposition for the business including the lead for Service Circle
- DSL in line with company target through co-ordinated cross functional working
- Accountable for service level standards from Grantham Freshfayre NDC
- Accountable for Leakage and wastage levels in line with budget through ‘influencing position` across Supply Chain, Depots & GT Freshfayre NDC
- Manage depot & Support Centre Facility & Vehicular costs to budget
- Act as Facilities Manager for Freshfayre stand-alone sites including the Support Centre
- Ensure company Motor Transport Compliance in accordance with statutory regulations
- Liaise with Group colleagues on vehicle requirements
- Responsible for maintenance of company health & safety standards in accordance with policy
- Responsible for resource planning (New Depots/Routing, vehicular escalation, van sales colleague headcount
- Accountable for the ISO14001 standards
- Accountable for Internal & External Audit standards

Performance Indicators

- DSL to Company Target
- SLA`s delivered from 3rd party Warehouse operation
- Leakage & Wastage in line with budget
- Tachograph Compliance
- Motor Transport Compliance
- Compliance Audits for Freshfayre Sites
- Depot & Support Centre costs to budget (non colleague)

Knowledge, Skills & Experience
Essential

- You are a good people person with effective communication skills
- Excellent influencing skills to facilitate performance improvement through others
- Management of cost budgets
- Ability to challenge processes & costs to deliver