Brakes Group

Contact Centre Sales Advisor

Competitive - 35 Hours p/w
11 Oct 2016
08 Nov 2016
Brakes Group
Contract Type
Full Time
Contact Centre Sales Advisor
Come and join the number one food service company in the country….

With a turnover of over £2.6bn, Brakes Group is a leading supplier to the foodservice industry in the UK, Ireland, France and Sweden. The group comprises a family of specialist businesses which are able to deliver everything the caterer needs, including their very successful own brand ranges developed specifically for chefs.
The Role

Contact Centre Sales Advisors within brakes are essential in how we respond to and interact with our customers. It is important that all Contact Centre Sales Advisors have a drive to deliver excellent customer service and exceed our customer`s expectations. They will also support telesales management teams and contribute towards operational places that deliver the overall telesales strategy.
Key Accountabilities & Responsibilities:

- To develop profitable sales growth through existing and prospect customers in accordance with the business development plan

- To deliver excellent customer service

- To assist in the achievement of the department`s targets and objectives ensuring profitable sales growth is met / exceeded.
The Person

The successful operatives will have a strong customer focus and be a team player. You will have excellent time management skills and be a clear and effective communicator.
Knowledge, Skills, Experience:

- PC literate
- Verbal communication skills
- An ability to work in a pressured time critical environment
- Literacy and numerical skills
- Customer facing skills
- An ability to work effectively within team
- Objection handling and questioning


- Food knowledge
- Sales ability

The Business

Employing over 10,000 people, the group supplies a diverse customer base, which includes, independent pubs, restaurants and hotels, schools, hospitals, contract caterers and well known national chains.

Brakes Group has developed a clear customer focus and a strong understanding of the needs of the foodservice sector providing innovative products and services and is committed to improving both the environment and the communities it serves.
Brakes Group operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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